Business Operations Manager

City of Portland, Oregon
May 10, 2023
Portland, OR
Job Type


The Position

The City Auditor is hiring a Business Operations Manager to lead the Operations Management Division and oversee human resources, budget and finance, and procurement functions. The Division's work includes Council Clerk and Contracts, budgeting, accounting, timekeeping, procurement, personnel-related activities, and other administrative services.

The Auditor's Office promotes open and accountable government by conducting independent and impartial audits and investigations and providing access to public information. It employs 38 full-time equivalent staff who work in four divisions at two primary locations: Portland City Hall and the Portland Archives and Records Center. The Business Operations Manager supports the Auditor and division managers on a broad range of operational issues related to performance auditing, complaint investigations, public records and meetings, lobbying regulations, and archives administration.

The Auditor's Office values a diverse workforce and seeks ways to foster a culture of equity, diversity and inclusion in delivering public services and everyday interactions in the workplace. The Auditor encourages candidates with experience working with a broad range of individuals and diverse communities to apply.

Successful candidates will have:

  • Knowledge of the principles and practices of public administration, including human resource management, procurement, and public records management.
  • Knowledge of City operations and functions associated with financial management, budgeting, and business operations issues and challenges.
  • A desire to contribute to the team's effort by accomplishing outputs and outcomes as needed
  • Knowledge of project management and internal control principles and practices.
  • Ability to apply creativity and flexibility in problem-solving for complex and/or sensitive issues and problems.
  • Ability to manage a multicultural workforce, promote an equitable workplace environment, and;
  • Ability to use the City's enterprise software systems and general office software.

To Qualify

Candidates must have any combination of education and experience equivalent to the following:

  • Bachelor's degree from an accredited college or university with major course work in business administration, public administration, or field related to the Auditor's Office (e.g., finance, accounting, human resources, etc.).


  • Experience: Four (4) years of progressively responsible experience developing, implementing, and managing programs, projects, and/or personnel functions within an organizational unit, including two (2) years in a supervisory role

Preferred Qualifications:
Management experience working for a public agency.

Submit three documents:
(1) A resume
List professional and other relevant experience and education.

(2) A cover letter
Describe how you meet the minimum qualifications in Section I below, which will be the basis on which a list of candidates eligible for an interview will be developed. Where possible, connect items from your resume to demonstrate how you meet these qualifications. It is advised that you use the numbered list in your letter to ensure you respond to each item. Skipping any of the items or failing to demonstrate how you meet them will disqualify your application from further consideration, so please complete the cover letter with care.

(3) A brief writing exercise

Described in Section II below.
I. Minimum qualifications for cover letter (Required Knowledge, Skills, and Abilities)

  1. Knowledge of the principles and practices of leadership, operational and strategic planning, current business communication, public administration, program evaluation, budget preparation and administration, and fields related to the mission and purpose of the Auditor's Office.
  2. Knowledge of principles of management, supervision, training, and performance evaluation.
  3. Knowledge of relevant federal, state, and local laws, statutes, regulations, and ordinances, and the ability to analyze, interpret, explain, and apply them.
  4. Ability to apply analytic and problem-solving skills to independently develop sound decisions, conclusions, and recommendations.
  5. Ability to communicate effectively, both orally and in writing, present information, proposals, and recommendations clearly and persuasively in public settings.
  6. Ability to manage a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex City services.
  7. Ability to use City-specific technology and general office software.

II. Writing exercise
In addition to the cover letter and resume, please submit an essay describing 1) your experiences or participation with any of the following, and 2) what you learned from them:

  • exposure to racial inequities and actions you took to help resolve them;
  • steps taken to make workplaces and/or public spaces inclusive;
  • experiences as a member of a historically underrepresented group in government decision-making;
  • experiences living, working with, and/or interacting with individuals from diverse backgrounds and identities;
  • experiences ensuring equitable and inclusive workplace operations and/or program outcomes.

If your experiences are different from those listed and you have a commitment to diversity, equity, and inclusion, please explain how you will manifest that commitment in this position.

The Recruitment Process

Applicants must submit their resume, cover letter, and writing exercise through the City of Portland's online application system no later than 11:59 p.m. on the closing date. Emailed, mailed, or faxed applications will not be accepted. Your application materials should not exceed a total of five pages. Please do not include materials not requested.

Recruitment Timeline (subject to change)
Application period: May 8th - May 22nd, 2023
Applications reviewed: Week of May 22nd
First interviews: May 29- June 2, 2023
Second interviews: June 5-9, 2023
Job offer: June 16, 2023

Additional Information

Salary range/Pay equity: Per the Oregon State Pay Equity Law, individual salaries are determined based on the experience and education listed in a candidate's resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure an offer is reflective of all directly related and equivalent experience.

Language pay differential: Auditor's Office employees who speak one or more languages in addition to English, may be eligible to receive additional compensation if they qualify and use their language skills to assist the community.

Employee benefits: The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage are available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland participates in PERS, the Oregon Public Employee Retirement System. Find more information on the City of Portland's benefits here: Benefits Information | The City of Portland, Oregon.

Civil Service: This position is in the Classified Service and subject to Civil Service provisions. It also is subject to the Human Resources Administrative Rules for the Auditor's Office, City Charter, and Code.

Work status: Non-citizen applicants must be authorized to work in the United States at the time of application.

Work location: The position is based in City Hall, 1221 SW 4th Ave. The Auditor's Office is currently operating in a hybrid schedule of in-person and remote work.

Veteran's preference: If you are requesting Veteran's Preference, attach a copy of your DD214 and/or Veteran's Administration letter stating your disability to your profile (if applicable), as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.

Equal employment opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Disability, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s) and would like to request a reasonable accommodation when applying for this job, contact Administrative Specialist Andrew Bryans at

Technical assistance: If you have questions about how to apply or require any assistance in submitting your application, please contact Administrative Specialist Andrew Bryans at

For more information about the Auditor's Office: Date/Time: 5/22/2023 11:59 PM Pacific

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