Public Information Manager

City of Portland, Oregon
May 25, 2023
Portland, OR
Job Type


The Position

The Portland Police Bureau is seeking a Public Information Manager!
The Public Information Manager is responsible for managing and directing the work of the Strategic Communications Unit. This unit provides centralized communications and creative services to both internal and external audiences. The Strategic Communications Unit provides information to the public about immediate safety concerns or information about bureau activities. Information is provided through various avenues including: press releases, press conferences, social media, website, podcasts and personal appearances. This unit also provides internal communications to ensure employees are well-informed about policies, major incidents, and matters related to public safety.

This position is part of the Chief's Office and works closely with the Chief and other bureau leadership to ensure consistent messaging and may act as principal spokesperson for the bureau, or direct other bureau spokespeople. The Strategic Communications Unit Public Information Manager supports the mission of the bureau by leading and directing communications efforts.

As the Public Information Manager, you will:

  • Manage internal and external communications during critical incidents and major events.
  • Collaborate with other divisions within the Police Bureau, other City Public Information Officers, regional law enforcement Public Information Officers.
  • Manage community engagement efforts for the bureau.
  • Build community trust through timely and accurate communications.
  • Prepare and conduct communication and change management activities for various projects
  • Oversee employees who develop a wide range of publications and reports.
  • Work with the Equity and Inclusion Office and Community Engagement Officer to make bureau materials accessible and relevant to the diverse communities of Portland.
  • Ensure that Equity values and practices are integrated throughout the bureau's process of communication with the public.

The ideal candidate will have at least 7 years of progressively responsible public affairs, public information, community outreach, or intergovernmental relations experience, at least 3 of which were in a management position. Experience in a governmental setting and/or public safety agency is preferred.

City of Portland Core Values:
Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility
These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here.

Why work at the City of Portland?
The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, healthcare flexible and/or dependent care spending accounts, Carrot Fertility, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.

The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here.

Work Location
Work will primarily be performed at the Justice Center: 1111 SW 2nd Ave, Portland, OR. Occasional weekend, evening, and holiday work will be required. Some hybrid work may be available for this position.

To Qualify

Applicants must specifically address and demonstrate in their supplemental question responses and resume how their education, training and/or experience, meets each of the following minimum qualifications:

  1. Experience communicating effectively, both verbally and written, including presenting information clearly and persuasively to the media and in public settings, and preparing clear, concise, and comprehensive correspondence, reports, studies, and other written materials.
  2. Experience analyzing and making sound recommendations on complex intergovernmental relations, media relations, or public relations issues and strategies.
  3. Ability to develop, research, recommend, and implement comprehensive public information programs.
  4. Ability to develop relationships with news media representatives, bureau personnel, elected officials and their staff, and key community stakeholders.
  5. Ability to utilize industry trends and media best practices to implement public information/public relations programs.
  6. Experience leading a team of employees such as evaluating work quality, providing guidance and training.

Applicant must also possess:

  • A valid state driver's license and acceptable driving record.
  • Ability to pass a comprehensive police background investigation.

The Recruitment Process

An evaluation of each applicant's training and experience, as demonstrated in their resume/work history and supplemental questions are weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on an equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Some positions may require those placed on the eligible list to complete and sign a criminal background statement before being considered for employment.

** PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies**

Recruitment Activity Schedule:

  • Job Posting opens: 5/22/23 - 6/5/23
  • Applications Reviewed: 6/5/23 - 6/9/2023
  • Eligible List / Notices Generated: week of 6/12/23
  • 1st Interview: mid to late June 2023
  • 2nd Interview: early July 2023
  • Contingent Job Offer: mid-July 2023
  • Start Date: August/September 2023

*Timeline is approximate and subject to change.

Application Instructions
Applicants must submit a professional résumé, and respond to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions:

  • Your résuméand responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
  • Your résumé should clearly support how you meet the minimum qualifications listed in the "To Qualify" section of the announcement including job titles, dates of employment, job duties, and any certifications you have obtained.
  • Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
  • If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.

In addition to your cover letter and résumé you also must submit 2 links (or PDFs) of work samples such as article s , press release s , statement s, field reports, a video clip, a website, or a social media post. At least one of your work sample s should be a writing sample .

Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted.

Additional Information

Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application.

Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.

ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.

Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Language Pay Differential: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a "language pay differential." This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here.

Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement or starting in April 2023 you are invited to attend the Question and Answers session. If you prefer to attend a virtual class, they are also available once a month.

Contact Information:
Tamela Ressler, Senior Recruiter
Bureau of Human Resources

An Equal Opportunity/Affirmative Action Employer Closing Date/Time: 6/5/2023 11:59 PM Pacific

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