Street Cleaning Program Manager (Maintenance Supervisor II)

City of Portland, Oregon
May 24, 2023
Portland, OR
Job Type


The Position

Program Managers (Maintenance Supervisor II) are an essential part of the Maintenance Operation's divisions. These positions provide equitable leadership while planning, organizing, and managing the division's dynamic workload and supporting the Bureau's strategic goals. A Maintenance Supervisor II position manages all routine maintenance routes, seasonal maintenance, and elimination of hazards as reported by the Public. An emphasis on Equity analysis is required to ensure program funds are applied equitably throughout City neighborhoods.

What you'll get to do:

  • Provide leadership focused on creating a workplace culture that is supportive of the City of Portland's Core Values of anti-racism, communication, collaboration, equity, transparency, and fiscal responsibility.
  • Plan, organize, manage, and optimize the work of staff engaged in the development, implementation, and administration of maintenance and repair programs.
  • Develop divisional performance measures, using data to monitor outcomes and report on productivity goals.
  • Apply continuous improvement principles to grow the Division and ensure the quality, effectiveness, durability and proper timing of maintenance and repairs.
  • Evaluate project proposals to estimate labor, material, and equipment requirements.
  • Establish standards and best practices and use them in monitoring program performance against program goals and objectives to ensure consistent quality and progressive results.
  • Develop annual work plans, determine, and prioritize work, assign appropriate resources, and manage the budget of this and other related programs as deemed necessary by the Division Manager.
  • Be creative, innovative, and collaborate with team members and partners to achieve the best outcomes for the City.
  • Oversee procurement of equipment, parts, and supplies to support operational objectives.
  • Collaborate with internal and external stakeholders in a dynamic, team-based environment.
  • Sustain a culture of safety, organizational excellence, stewardship, and professionalism.
  • Apply continuous improvement principles in standard daily work and long-range planning.

Maintenance Supervisor IIs within the Portland Bureau of Transportation are considered essential employees and are members of the bureau's 24-hour emergency response team.

Who you are:

  • Experienced Supervisor: An experienced leader with a commitment to your position as well as your team/employees. Being an ethical, fair, and supportive leader is important to you along with embracing the City of Portland's Core Values of anti-racism, communication, collaboration, equity, transparency, and fiscal responsibility.
  • Mentor: You have experience mentoring and couching. You clearly assign responsibility for tasks and decisions, set clear objectives and measures, monitor process, progress, and results, and designs feedback loops into work.
  • Excellent Communicator: You are a strong communicator to both technical and non-technical individuals, and proficient verbally and in writing.
  • Innovative: You have an aptitude for continuous improvement and can excel in change management. You've demonstrated the ability to remain flexible, agile, and calm in a high paced environment that relies on quick and stable decision making.
  • Problem Solver: You can identify problems early and value collaboration. You utilize active listening and effective communication and facilitation skills in working with others to find resolutions.
  • Project Manager: You have knowledge of project management principles and can support, lead, and review various operational projects that support the Group Director's and bureau initiatives. These projects may vary greatly in scope but are centered on public improvements.
  • Authentic: Effective in a professional, diverse, multi-cultural environment. You treat customers, co-workers and employees with respect and are accountable.
  • Results Driven: This position is high paced, dynamic and requires a candidate who can take charge, bring focus, and finish tasks in a timely, accurate and professional manner.
  • Dedicated: Have a passion for public service and hold a high level of pride in making sure that projects, tasks, and emergencies are effectively and efficiently completed.
  • Organized: Able to work on a multitude of tasks and understand/respond to various situations in a fast-paced, dynamic work environment. Uses time effectively and efficiently, concentrates efforts on the more important priorities.
  • Community Focused: dedicated to meeting the expectations and requirements of the community; gets first-hand information and uses it for improvements in services; acts with the community in mind; establishes and maintains effective relationships with community members and gains their trust and respect.
  • Relationship Builder: An outgoing professional who values building trust, partnerships, and relationships to support an inclusive culture and accomplish objectives more effectively.

An Ideal Candidate will have at least 5 years of experience directing/planning the work of staff and experience in business or public administration, or maintenance operations.

About the Division:
The Operations Section maintains and clears streets, greenspaces, and structures by methods that include mowing, brush cutting, herbicide spraying, street sweeping, bike lane sweeping, street flushing, graffiti abatement, deicing, and plowing. Other duties for this Section include managing the Leaf Day program, cleaning before/during/after major events such as the Rose Festival and responding to emergency calls around the city to clear the right-of-way of various debris. This role is mission-critical and essential to accomplish the increased dynamic workload successfully and efficiently.

About the Bureau:
The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit Transportation | The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community.

City of Portland Core Values:
Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility
These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here.

Why work at the City of Portland?
The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, healthcare flexible and/or dependent care spending accounts, Carrot Fertility, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.

The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here.

To Qualify

Applicants must meet each of the following minimum qualifications. Describe in their cover letter and résumé how their education, training and/or experience, meets each of the following minimum qualifications:

  1. Experience providing leadership and supervisory techniques including working with diverse staff to create a high performance and service-oriented work environment, coaching for performance improvement and staff development.
  2. Ability to communicate effectively, clearly, and persuasively both verbally and in writing such as presenting information in a public setting, preparing correspondence, reports, studies, and other written materials.
  3. Experience creating and implementing seasonal program maintenance plans, developing performance metrics and indicators for maintenance plans and ensuring timelines are managed and delivered within budget scope.
  4. Experience with budget management and reporting.
  5. Experience with using analytic platforms to track data, manage work plans and generate automated reports for technical and non-technical end users.

Applicant must also possess:

  • A valid state driver's license and an acceptable driving record at the time of hire.

The Recruitment Process

An evaluation of each applicant's training and experience, as demonstrated in their cover letter and résumé, are weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

**PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies**

Recruitment Timeline
Job Posting closes: Monday June 5, 2023
Applications Reviewed: Week of June 5, 2023
Eligible List / Notices Generated: Week of June 12, 2023
Selection Process Begins: Early July
Job Offer: Late July
*Timeline is approximate and subject to change

Applicants must submit a cover letter and professional resume online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions:

  • Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
  • Your cover letter should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
  • Your résumé should support the details described in the cover letter.
  • Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
  • If you are requesting Veteran's Preference, as identified below, please describe in your cover letter any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.

All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted .

Additional Information

Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application.

Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than the closing date and time of this recruitment.

ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.

Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Language Pay Differential: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a "language pay differential." This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here.

Did you know? The City of Portland has free How to Apply Videos and offers How to Apply Classes. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement.

Contact Information:
TroyLynn Craft
Senior Recruiter

An Equal Opportunity/Affirmative Action EmployerClosing Date/Time: 6/5/2023 11:59 PM Pacific

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