Technology Manager II

City of Portland, Oregon
September 6, 2023
Portland, OR
Job Type


The Position

The City of Portland Water Bureau's mission is to serve excellent water every minute of every day to almost 1 million customers in the Portland Metropolitan area. We work to uproot systemic inequities and their impacts on our employees and the people we serve. We are committed to the difficult-and essential-work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. Black, Indigenous, People of Color, and people with disabilities, are encouraged to apply for this position. We are serious about inclusivity in the Water Bureau, and we encourage applicants to bring their authentic selves to this dynamic workplace.

The Portland Water Bureau (PWB) is hiring a Technology Manager (Manager II) to lead a team of high performing technical experts in the Technology Division. This is a critical role overseeing the rollout of bureau-wide projects. Technical expertise and ability to see big picture solutions are key elements for success in this position.

The Water Bureau is an important utility, but you do not need to be a utility expert, or have previously worked for a government agency, to be successful in this position. If you are bringing a core competency in cybersecurity, technology platforms, database, and application services management, and feel confident leading employees, you will do well.

You will be leading a small, yet nimble team of technology types that are eager to have a leader to provide a vision and strategy for their work as part of the Technology Division.

You will report to the Director of Operations while also working directly with the bureau's Management Team to provide strategic and policy direction for the Water Bureau's technology as well as leading technology decision-making to maximize investments to ensure a comprehensive, integrated, and advanced approach to technology.

The Team
The Technology Manager is a key position in the Water Bureau's Operations Group. The Operations group is responsible for managing the operations and maintenance of the major infrastructure required to deliver drinking water to approximately 1 million Oregonians. Some of the main responsibilities include bureau-wide technology initiatives; operating and maintaining the surface and groundwater drinking water supplies, the bureau's water treatment plants, transmission pipelines, and pump station and tanks; regulatory compliance; laboratory operations; security; and the Supervisory Control and Data Acquisition control system (SCADA).

The Position
This position will develop a comprehensive technology strategy for the bureau. It will be key in ensuring a unified approach to technology at PWB, considering all groups when investments in technology are made, ensuring new technologies work cohesively with existing technology and data platforms, and that technology decisions are made as part of a comprehensive plan/program.

The Technology Manager oversees four program areas:

  • Water Asset Management System: Implementation of a new asset management system that will replace PWB's current work order system to support the lifecycle management of $16.3 billion worth of assets.
  • Cybersecurity: Develop and implement a cybersecurity Continuity of Operations Plan.
  • Smart Utility & Bureau Technology: Database and Application services management across bureau platforms.
  • Filtration Program: Oversight for Filtration Technology Workgroup.

About the Water Bureau: The Portland Water Bureau's 600 employees work together to serve almost a million people in the Portland area. The bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public.

Our mission: We serve excellent water every minute of every day.
Our vision: The water our community loves is safe and abundant for generations to come.
Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult-and essential-work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities.

Our values:
Honor our responsibility. We take part in a long legacy of careful stewardship of natural resources, infrastructure, and public trust. We never forget that water is essential.
Serve our community. We know people depend on us. We are dedicated to listening, communicating, and acting with compassion.
Work well. Our strength lies in the skills, expertise, and creativity our employees bring to work every day. We work hard, we work safely, and we adapt.
Use money wisely. We work to control costs while maintaining high standards. We invest to make our water system stronger, more flexible, and better prepared for challenges ahead.
Build relationships. We recognize the power of collaboration--with customers, coworkers, and partner organizations. Our relationships guide our work.

City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility

These values guide our actions as we serve the community and engage our workforce. They determine everything we do and every decision we make as City government. To learn more about the City of Portland's core values, please click here.

Why work at the City of Portland?
The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.

The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here.

Work Location
This position will be required to work on-site half-time.

To Qualify

Applicants must specifically address and demonstrate in their resume and supplemental question answers how their education, training and/or experience, meets each of the following minimum qualifications:

  1. Ability to present technical information, analytical data, and recommendations in such a way that management and end-users can understand and make critical technology decisions, tailoring the information to each audience.
  2. Advanced knowledge of technology solutions and awareness of emerging technologies, and the ability to apply these to making decisions and recommendations that support business objectives.
  3. Knowledge of policies and procedures related to cybersecurity.
  4. Experience communicating complex ideas, both written and verbal, to both technical and non-technical individuals and ability to build relationships and collaborate with diverse stakeholders.
  5. Knowledge of principles of management, supervision, training, and performance evaluation.

Any combination of education and experience that is equivalent to the above minimum qualifications is acceptable:

  • Bachelor's degree from an accredited college or university in a relevant field.
  • Five (5) years of progressively responsible experience in a technology related position.

The following experience is desirable:

  • At least three (3) years of experience leading a team or teams of technology experts.

The Recruitment Process

An evaluation of each applicant's training and experience, as demonstrated in their résumé and answers to the supplemental questions, weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

** PLEASE NOTE: The eligible list generated from this recruitment maybe used to fill future vacancies**

Recruitment Timeline:

  • Posting: 9/04/2023-9/18/2023
  • Applications Reviewed: week of 9/18/2023-9/22/2023
  • Eligible List: week of 9/25/2023
  • First Round of Interviews: week of 10/2/2023
  • Second Round of Interviews: week of 10/9/2023
  • Job Offer: Week of 10/16/2023
  • Start date is flexible and can be anytime between 2-6 weeks from offer date

Please note: All timelines are approximate and subject to change.

Applicant Instructions
Applicants must submit a professional resume and responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions:

  • Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
  • Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
  • Your resume should support the details described in your responses to the supplemental questions.
  • If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.

Please note, all completed applications for this position must be submitted no later than 11:59 pm, on the closing date of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted.

Additional Information

Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application.

Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.

ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.

Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Language Pay Differential
City of Portland employees who speak one or more languages in addition to English may be eligible to receive a "language pay differential." This is compensation for qualifying multilingual City employees who use their language skills to assist the community. More about the language pay differential can be found here.

Did you know? The City of Portland offers How to Apply Classes and How to Apply Videos. The class and the videos are free and review best practices for applying to the City. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement or starting in April 2023 you are invited to attend the Question and Answers session. If you prefer to attend a virtual in-person class, they are also available once a month. Follow the link for the most recent list of scheduled dates for the Question and Answer session and the How to Apply Class: .

Terrol Johnson
Senior Recruiter/Veteran Outreach Specialist

An Equal Opportunity/Affirmative Action EmployerClosing Date/Time: 9/18/2023 11:59 PM Pacific

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